Refund Policy
At Leadify Solutions, we aim to ensure that our service runs smoothly and delivers value to our users. While we generally do not offer monetary refunds, we may issue credit refunds in specific cases outlined below.
1. Eligibility for Credit Refunds
We offer refunds in the form of Leadify credits if:
Technical Issue
A technical issue prevents you from using features you have paid for.
Timely Reporting
You report the issue within 30 days of the transaction.
Proper Documentation
You provide proof of the technical issue (e.g., screenshots, error messages).
2. Non-Refundable Situations
We do not issue refunds in the following cases:
3. Subscriptions & Cancellations
No Subscription Refunds
Refunds are not issued for subscription payments.
Cancellation Policy
If you cancel your subscription, you will retain access until the end of your billing period. No prorated refunds are provided.
4. How to Request a Refund
To request a credit refund, contact us with the following information:
Required Information
- Your account email address
- Proof of technical issue
- Date and time of the issue
Documentation Examples
- Screenshots of errors
- Error message descriptions
- Steps taken to resolve
5. Refund Method & Processing
Credit Refunds Only
Approved refunds are issued as Leadify credits added back to your account balance.
Processing Time
Processing usually takes up to 7 business days.
Direct Processing
All refunds are handled directly by Leadify Solutions.
6. Third-Party Payments
LemonSqueezy Processing
Payments are processed via LemonSqueezy. Any credit refunds will be applied within our system — not processed as monetary refunds through LemonSqueezy.
This policy ensures fairness to all users while protecting our system from abuse.